Privacy Policy

How Revamp collects, uses, and protects your information, including your phone number.

Last updated: October 11, 2026

01Who we are

This Privacy Policy explains how Revamp collects, uses, and protects information when you visit www.revamprestorationnc.com, call us, text us, or submit a request through our forms. Revamp is a crawl space and moisture-control contractor based in Monroe, North Carolina.

Revamp Projects and Restoration LLC (“Revamp,” “we,” “us,” or “our”)
Phone: 980-259-4548
Email: [email protected]

02Information we collect

We collect information you choose to give us and some information that is collected automatically.

Contact details: your name, phone number, email address, and the address of the property.
Request details: what you are seeing at the property, how soon you need help, whether the request relates to a real estate transaction, and anything else you write in a form, message, or call.
Photos and files: if you send us photos of your crawl space, we receive them.
Communications: records of calls, texts, and emails with us. Calls may be recorded or monitored for quality and training.
Automatic data: your IP address, browser and device type, pages visited, the page you came from, and similar usage data collected through cookies and analytics or advertising tools.

03How we use information

To respond to your request, schedule inspections, and provide estimates and services.
To call, text, or email you about your request, appointments, and follow-up.
To keep records, bill for work, and handle warranty or guarantee matters.
To understand how our website is used, improve it, and measure our advertising.
To protect our business, prevent fraud or abuse, and meet legal obligations.

04Text messaging and your phone number

Text messaging. By checking the consent box on our form or by otherwise giving us your mobile number and agreeing to be contacted, you agree to receive text messages from Revamp about your request, such as replies to your inquiry, appointment scheduling and reminders, estimates, and service follow-up. Consent is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell or share mobile phone numbers or text-messaging consent with third parties or affiliates for their own marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.

We use your mobile number only to communicate with you about your request and our services. Opt-out requests are honored promptly, and after you opt out you may receive one final message confirming it.

05Who we share information with

We do not sell your personal information. We share it only as needed to run our business:

Service providers that help us operate, such as our customer-management and messaging platform (GoHighLevel/LeadConnector), phone and text carriers, website hosting, analytics, and advertising platforms.
Professionals and partners we use to complete your job, such as subcontractors, when necessary.
Legal and safety reasons, such as responding to a lawful request or protecting our rights.
A business transfer, if Revamp is sold or merged, in which case information may transfer to the new owner.

06Cookies and advertising

Our site may use cookies and similar technologies to remember your settings, measure traffic, and measure and improve our advertising. You can block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work. Third-party tools we use, such as Google, have their own privacy policies.

07How long we keep information

We keep information as long as needed for the purposes above, including to follow up on your request, keep job and warranty records, and meet legal and tax requirements. We then delete or anonymize it where reasonably possible.

08Security

We use reasonable safeguards to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

09Your choices and requests

You can ask us to tell you what personal information we hold about you, correct it, or delete it, and you can opt out of marketing calls, texts, and emails at any time. To make a request, contact us using the details below. We may need to verify your identity first, and we may keep information we are required to keep by law.

10Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

11Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Continued use of the site after a change means you accept the updated policy.

12Contact us

Questions about this policy or your information: